Complaints

Glen Iris Scorpions is a volunteer run club. The committee operates by the guidelines set out in our club constitution.

If you have a complaint, please consider:

  • discussing the issue with your Team Manager and / or Coach. They can access the Team Manager Coordinator and Coaching Coordinator representatives on the committee for further guidance.
  • refer to the Basketball Victoria Codes of Conduct http://basketballvictoria.com.au/wp-content/uploads/2018/02/CODES-OF-CONDUCT.pdf
  • if you wish to take further action, complaints can be put to the committee in writing. For discussion at the next Committee meeting, written complaints should be received 14 days ahead to be added to the Agenda (as per policy and procedure). The club secretary prepares each agenda and can be contacted on glenirisdistrict@gmail.com
  • please be mindful that an issue regarding another child in most cases should be voiced by their own parent or guardian.